CCS EMPLOYEE CONNECT
CCS Employee Connect is a purpose-built organisational “Engagement” tool that measures and reflects key elements of the relationship between employee / internal stakeholders and Employer.
Employee Connect is a survey tool that simply and elegantly aggregates data in a user-friendly way.
By department or individual business unit, Employee Connect reflects an “Engagement” or “Connection” score,
along a continuum. In so doing, it highlights both opportunities as well as key challenges requiring intervention.
Similarly the Employee Connect continuum provides Senior Executives and Managers with a graphic dashboard
reflecting the relationship continuum between organisation and its component departments or business units.
WHAT IT DELIVERS
CCS’ Employee Connect offers Senior Executives and HR managers an easy-to-understand “view-at-a-glance”of the relationships that individual business units or departments have with the employer organisation.
- What factors drive performance
- Critical concerns mitigating against relationships and resulting levels of ‘engagement’
- Key engagement drivers
- Emotional engagement
- Employee delight measures
The front-end of the tool is a simple matrix that reflects the Employee – Employer relationship, by department,
across four key indicators. This is supported by measurement scores.
An Executive Management Report is generated, identifying the following determinants of a consolidated EmployeeEngagement strategy:
- Key trends
- Relationship Continuum (by department), including Mean score measures
- Employer of Choice criteria – weighted by department / BU
- Commitment drivers
- Emotional Connection indicators
- Synergy measures
- Comparative normative data
HOW IT DOES THIS (PROCESS PRINCIPLES)
CCS Employee Connect is administered via a quantitative research methodology, either electronically or by way ofpaper-based survey (or a combination). It is typically qualified by initial qualitative research; either focus groups, depth interviews or combination.
A pre-determined set of core attributes is agreed together with client and scores are aggregated to provide a single measure of “Engagement” that may be tracked over time. This singular score may be easily correlated with a host of different measures or attributes.